Peel's five long-term care centres have received a full, three-year accreditation, with no high risk areas identified, from the Canadian Council on Health Services Accreditation (CCHSA).
CCHSA is Canada's leading authority for excellence among health services organizations.
This award is the highest level of accreditation that can be achieved, according to a statement issued by the Region. It was granted to only 20 per cent of organizations assessed in 2006.
Health experts from CCHSA commended Peel Long Term Care for being a leader in the field. They recognized the five Regional centres, including the Vera M. Davis Community Care Centre in Bolton, for providing compassionate, client-focused care, being receptive to new ideas, responding to the diverse needs of clients, implementing good safety practices and adopting innovative ideas in activation programming.
"For Peel's Long Term Care centres, being accredited speaks highly of how we care for our clients, how we treat each other and how we collaborate with our partners in the community," said Regional CAO David Szwarc. "By participating in the accreditation process, we build trust among our clients and instill confidence in the services we provide. The accreditation process is valuable and meaningful to our staff because they are engaged in this journey from the start and care about the outcomes."
During this year's review, the Regional homes were also required to comply with 21 new standards related to patient safety. These new requirements help identify unsafe situations, reduce risk to residents and promote safer care. The CCHSA's surveyors found no unmet patient safety standards at Peel's centres.
"The accreditation award recognizes the skills and dedication of long-term care staff," said Caledon Councillor Annette Groves, chair of Peel health services. "Thank you to everyone who participated in the accreditation journey for being open with the surveyors and providing your valuable insight on the quality of care and services we provide to our clients."
CCHSA's surveyors also identified opportunities for growth. They provided nine recommendations related to the centres' quality improvement programs, emergency preparedness practices, complaints process, palliative care, policy management and protocols for ethical decision making.
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